Welcome
Welcome to the website (“Site”) operated by Willow Tree Functional Medicine (“WTFM,” “we,” “our,” or “us”).
These Terms & Conditions govern your access to and use of the Site, including any content, features, services, appointment scheduling tools, patient portals, telehealth services, and educational resources made available through the Site.
Acceptance of Terms
BY ACCESSING, BROWSING, OR USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS & CONDITIONS OF USE (“TERMS”), INCLUDING OUR PRIVACY POLICY (COLLECTIVELY, THE “TERMS”), AND TO COMPLY WITH ALL APPLICABLE U.S. LAWS AND REGULATIONS.
You represent that you are at least eighteen (18) years of age.
If you do not agree to these Terms, you are not authorized to use this Site or any services offered through it.
WTFM reserves the right to update, revise, or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
Scope of Services
WTFM provides access to the following services, subject to availability and eligibility:
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Metabolic Health Programs – Structured, clinician-guided programs focused on metabolic health and long-term wellness.
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Telehealth Urgent Care – Same-day virtual medical visits for common, non-emergency conditions.
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Functional Medicine Education & Lab Access – Education-first services that provide access to laboratory testing and general health information without diagnosis or treatment.
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Patient Portal & Scheduling Tools – Secure systems for communication, forms, and appointment management.
Important Medical Notice
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WTFM services do not replace your primary care provider.
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Telehealth Urgent Care is not for emergencies.
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In the event of a medical emergency, call 911 or go to the nearest emergency room immediately.
No Medical Advice Disclaimer
Information provided on this Site is for general informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment unless expressly stated as part of a formal clinician–patient relationship.
Statements made on this Site have not been evaluated by the FDA.
Telehealth Services
Telehealth services are provided by licensed clinicians and are subject to state and federal regulations. Availability may vary based on your location, medical condition, and eligibility.
You acknowledge that:
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Telehealth has limitations compared to in-person care
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Technical issues may occur
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Not all conditions are appropriate for telehealth evaluation
Acceptable Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms.
You may:
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View and print pages for personal, non-commercial use
You may not:
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Reproduce, distribute, modify, or exploit Site content without written permission
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Use automated tools (bots, scrapers, spiders) to access the Site
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Attempt to breach Site security or access restricted areas
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Upload malicious code or harmful material
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Use the Site for fraudulent, misleading, or illegal purposes
User Submissions & Accuracy
You are responsible for all information you submit through the Site, including appointment requests, intake forms, and communications.
You represent that all submitted information is:
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Accurate and truthful
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Not misleading
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Provided in good faith
Dietary Supplements & Health Products
Any references to dietary supplements or health-related products are provided for informational purposes only.
You acknowledge that:
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Individual responses vary
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Supplements carry inherent risks
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You should consult your primary care provider before use
WTFM assumes no liability for outcomes related to supplement use.
Intellectual Property
All content on the Site—including text, graphics, logos, images, videos, and software—is the property of WTFM or its licensors and is protected under U.S. and international intellectual property laws.
You may not copy, reproduce, or distribute content without express written permission.
Third-Party Services & Links
The Site may link to or integrate third-party platforms for scheduling, telehealth, payment processing, or analytics. WTFM is not responsible for the content, security, or practices of third-party services.
Warranty Disclaimer
THE SITE AND ALL CONTENT AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
WTFM DOES NOT WARRANT THAT:
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THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE
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INFORMATION WILL BE ACCURATE OR COMPLETE
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TECHNICAL DEFECTS WILL BE CORRECTED
YOUR USE OF THE SITE IS AT YOUR OWN RISK.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WTFM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR SERVICES.
IN NO EVENT SHALL WTFM’S TOTAL LIABILITY EXCEED $100.
Indemnification
You agree to indemnify and hold harmless WTFM, its affiliates, officers, employees, and agents from any claims arising out of:
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Your use of the Site
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Violation of these Terms
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Violation of applicable laws
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Infringement of third-party rights
Termination
WTFM may suspend or terminate your access to the Site or services at any time, without notice, for violation of these Terms.
Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.
Any disputes shall be resolved by binding arbitration in Broomfield, Colorado, under the rules of the American Arbitration Association, except where injunctive relief is sought.
Electronic Contract
You agree that these Terms constitute a legally binding agreement and that electronic acceptance satisfies all legal requirements for a written contract.
Entire Agreement
These Terms constitute the entire agreement between you and WTFM regarding use of the Site and supersede all prior agreements or representations.